Skills Section
Emerging Technologies Intermediate
- Keen interest in and knowledge of emerging technologies such as AI, machine learning, blockchain, and IoT.
- Ability to demystify complex technologies and present potential impacts on the IT industry and beyond.
Problem-solving and Analytical Skills Advanced
- Strong problem-solving skills to troubleshoot technical issues and offer practical solutions.
- Analytical mindset for interpreting tech trends, data analytics, and performance metrics to inform content strategy.
Software Proficiency Advanced
- Proficient in software development tools such as Visual Studio Code, Git, and various CMS platforms.
- Experienced with VMwareVirtualization software for testing and development and GNS3Network simulation tool for lab environments.
Cloud Computing and Storage Intermediate
- Knowledgeable in cloud services (e.g., AWS, Google Cloud Platform) for secure web hosting and data storage.
- Skilled in discussing cloud computing advantages, configurations, and deployment strategies.
Network Administration Intermediate
- Experience with network configuration, monitoring, and troubleshooting.
- Understanding of DNS, DHCP, VPNs, and firewall configurations.
- Skilled in optimizing network performance and ensuring secure data transmission.
Scripting and Automation Intermediate
- Proficient in PowerShell and Python for task automation and system management.
- Experienced in writing scripts to streamline processes and enhance efficiency.
Customer Service and Communication Advanced
- Over 10 years of experience providing excellent customer service in tech support.
- Ability to explain technical issues in accessible terms and handle customer inquiries effectively.
Security Awareness Intermediate
- Knowledgeable about basic cybersecurity principles, such as data encryption and access control.
- Committed to implementing security best practices to protect data integrity and confidentiality.
Computer Repair Advanced
- Skilled in diagnosing and repairing hardware and software issues across various devices.
- Experience with system upgrades, parts replacement, and troubleshooting for optimized performance.
- Knowledgeable in maintaining both Windows and macOS systems.